Keep Your Focus Despite Regulatory Change

Continuing on with March’s topic of the month, Managing Uncertainty, this week I’d like to focus on a topic that’s top of mind for many members of the Council – regulation. On just about every other call I do with members – regardless of whether they are located in North America, the UK, or Australia […]

A Comprehensive Approach to Talent Development

To continue with this month’s topic, Managing Operations Talent, this week we are focusing on talent development. Last week we discussed the key role middle managers play in improving employee performance and retention. This week we focus on one company’s comprehensive approach to understanding their current talent pool and opportunities for growth. A company we […]

Five Reasons You Need to Attend the 2012 CEB Tower Group Conference

We are only weeks away from one of the premier events in the financial services industry, the 2012 CEB TowerGroup Conference. After a sold-out event in London, anticipation is growing for the upcoming Boston event.  If you still have haven’t registered, here are the top five reasons you and your organization can’t afford to miss this opportunity! […]