Unlocking Middle Management’s Potential

Continuing with the topic of the month, Managing Operations Talent, this week our focus is on developing Operations’ middle managers. Senior Operations executives often express concern about the competency gap within the middle layers of management, particularly because many middle managers are highly tenured, and as Operations’ work has shifted their skillsets have remained stagnant.  In […]

Why Traditional Cost Cutting Won’t Bring You Sustainable Cost Reduction

In our recent study on Trends Impacting Operations in 2012, we discussed a key challenge facing many members today: continued year on year cost reduction. Despite the cuts made across financial services in recent years, over 60% of Operations executives are forced to reduce their budgets further in 2012. But while traditional budget reduction strategies often rely […]