Developing Effective Operations Managers

Continuing with the Council’s topic of the month, Managing Operations Talent, this week I want to focus on the importance of developing employees – in particular, high performers who have the potential to grow to the management level within Operations. Given the volatility we’ve seen in the industry over the last couple of years, we’ve found […]

Eliminating Hidden Coordination Inefficiencies

As frequent readers of our blog will know, the Council has focused a lot of attention recently on the topic of finding hidden inefficiencies within Operations. These are costs that often go untracked but present significant opportunities for sustainable cost reduction. Our recent studies have featured solutions for Operations to root out inefficiency through achieving process excellence and establishing optimal […]