PEER VIEWS
Keep Your Focus Despite Regulatory Change

Continuing on with March’s topic of the month, Managing Uncertainty, this week I’d like to focus on a topic that’s top of mind for many members of the Council – regulation. On just about every other call I do with members – regardless of whether they are located in North America, the UK, or Australia – regulatory challenges surface. Whether on concerns regarding Dodd-Frank, Basel iii, or the FSA, our members operate in an environment of frequent change and uncertainty. We’re forced to adapt our

PEER VIEWS
A Comprehensive Approach to Talent Development

To continue with this month’s topic, Managing Operations Talent, this week we are focusing on talent development. Last week we discussed the key role middle managers play in improving employee performance and retention. This week we focus on one company’s comprehensive approach to understanding their current talent pool and opportunities for growth. A company we call Alexandria Capital discovered that they focused development on top-performing talent yet overlooked opportunities to develop managers. To address these challenges, Alexandria Capital implemented a comprehensive talent development system to

PEER VIEWS
Five Reasons You Need to Attend the 2012 CEB Tower Group Conference

We are only weeks away from one of the premier events in the financial services industry, the 2012 CEB TowerGroup Conference. After a sold-out event in London, anticipation is growing for the upcoming Boston event.  If you still have haven’t registered, here are the top five reasons you and your organization can’t afford to miss this opportunity! Gain the Confidence to be Decisive in an Era of Ambiguity In these periods of economic unrest, executives and their teams need the resolve to take immediate action – the

Weekends
FUNDAMENTAL
Developing Effective Operations Managers

Continuing with the Council’s topic of the month, Managing Operations Talent, this week I want to focus on the importance of developing employees – in particular,

Unlocking Middle Management’s Potential

Continuing with the topic of the month, Managing Operations Talent, this week our focus is on developing Operations’ middle managers. Senior Operations executives often express concern

Developing Effective Operations Managers

Continuing with the Council’s topic of the month, Managing Operations Talent, this week I want to focus on the importance of developing employees – in particular,

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